Enjoying reading this book?

Dealing with Difficult People

by Roberta Cava

4.1

4.1 out of 5

Creators

Author Roberta Cava

Publisher Jaico Publishing House

Synopsis Everyone who has had to deal with irate, rude, impatient or aggressive people in the workplace will welcome this book. Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally. Discover the root causes of poor communication and learn how to deal with the most common personality conflicts and improve your own people skills so that you work better with others. Completely updated and revised, this international bestseller outlines proven techniques to help workers keep their cool in a variety of situations, including:

Enjoying reading this book?

Binding: PaperBack

About the author

Specifications

Language: English
Publisher: Jaico Publishing House
Pages: 304
Binding: PaperBack

ISBN: 9788179929209
Category: Management
Related Category: Commerce & Management