SynopsisTHE WORLD’S FIRST STRUCTURED AND COMPREHENSIVE MODEL ON CORPORATE ETIQUETTE AND SOFT SKILLS In today’s highly competitive business environment, manners and etiquette
provide you and your team the defining cutting-edge to strengthen
relationships, win business, and stay profitably ahead.This book provides for the FIRST TIME EVER, GLOBALLY, A
UNIQUE PATENTED MODEL THAT COVERS EVERY ESSENTIA
ELEMENT OF CORPORATE ETIQUETTE.DISCOVER WITHIN THESE PAGES:
? Results and practical implications of extensive surveys and research
on manners, attire, time etiquette, dining etiquette
? Hundreds of relevant and interesting anecdotes which make it a joy
to learn this vital subject
? Easy-to- follow practical tips for every corporate etiquette occasion
PRAISE FOR THIS BOOK The guidelines and tips provided in such a structured manner would be of
great help in accelerating business development and retaining clientele.
Having occupied leadership positions in leading MNCs, I can say with
certainty that THIS BOOK IS WORLD CLASS and would add immense value
to adopters’
- SOUVIK BANERJEE, Global Chief Technology Architect – SAP
The first module of this book itself got me hooked, and from there on I was
engrossed until I reached the last page…I would UNHESITATINGLY
RECOMMEND THIS BOOK …to whomsoever has interactions with guests,
customers or clients, irrespective of the industry they operate in’
- ROOPESH RAJAN, Area Director of Human Resources – GRAND HYATT This book puts ALL THE ESSENTIAL INGREDIENTS which comprise
corporate etiquette into a smooth and logical flow. The multiple and
comprehensive tips are highly practical and in ready-to- implement form’
-SHEKHAR KUMAR MISHRA, Senior Vice President and Business Head
Retail Trade and Forex -HDFC Bank
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Binding: PaperBack
About the author
"Cyrus is an expert and authority in the area of Customer Experience Management and Corporate Communications. He has conducted multitudes of Corporate Training Programmes and Workshops on Customer Relations, Transactional Analysis, Japanese Management Techniques, Presentation Skills, Selling Skills, Time Management, Stress Management, Personality Development and related areas for a plethora of reputed Organisations. Cyrus enjoys and specialises in conducting training workshops and providing consultancy in the following areas: ETIQUETTE AND SOFT SKILLS DEVELOPMENT, THE MAGIC OF LEADERSHIP, POWER LISTENING, SALES AND CUSTOMER RELATIONSHIP EXCELLENCE, HIGH PERFORMANCE PRESENTATION SKILLS, and STRATEGIC COMMUNICATION SKILLS. He is the Head of Department - Strategic Communication,at Rizvi Management Institutes, Mumbai. "
