SynopsisWhat makes some organizations long-lasting? How come some chart a new course which others like to follow?
Does this characterize them as ‘business institutions’ rather than merely ‘good companies’? How
do two business leaders with radically different management styles embed values and practices into the sinews of a corporation through their thoughts and actions?
These are some vital questions for India’s economic growth that find resonance in the incredible journey of India’s largest software exporter, Tata Consultancy Services (TCS). The narrative relives the highs and lows in the life of this multibillion-dollar enterprise, as seen through the eyes of its architects—Faqir Chand Kohli (96), the founder, and his successor, S. Ramadorai (75). Between them, they spent 40 years making TCS an admirable industry leader and a corporation with agility, innovation and scale.
Based on interviews with Kohli and Ramadorai, the authors provide an insider’s account of their
grand vision of igniting India’s IT revolution. From the evolution of the offshoring model to
harnessing the enormous opportunity offered by the Y2K problem, they offer rare insights into a company that they built, brick by brick.
How TCS Built an Industry for India is the first book in the series, Shapers of Business Institutions, and is a unique blend of a must-read business biography and a management classic.
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Binding: HardBack
About the author
R. Gopalakrishnan has been a professional manager for forty years. He has a wealth of practical managerial experience, initially in Unilever and more recently in the Tata Group. He has lived and worked in India, the UK and Saudi Arabia, and has travelled extensively all over the world. He began his career in 1967 as a computer analyst with Hindustan Lever after studying physics at Kolkata and electronics engineering at IIT, Kharagpur. He worked in the marketing function before moving to general management. During his years with Unilever, he was based in Jeddah as CEO of the Arabia unit; later, he was managing director of Brooke Bond Lipton India and then vice-chairman with Hindustan Lever. He has been president of the All India Management Association. Currently, he is the executive director of Tata Sons based in Mumbai. He also serves on the boards of other companies. He is married with three children.
